Terms and Conditions

Welcome to The Creative Strategy Lab! Please read through these terms and conditions carefully before purchasing any of our products.

Your Status

By purchasing a product, you confirm that you are legally able to enter into contracts, are at least 18 years old, and will only use the materials for your own learning purposes. You agree not to redistribute or resell the materials. 

Forming a Contract

For consumers, you have 14 days after purchase to cancel for a full refund if no materials have been accessed and if the workshop date has not yet passed by emailing [email protected]. However, by accessing any of our materials, or by waiting for the workshop date to pass - you understand you are forfeiting cancellation rights. If you are paying using a payment plan method, you are entering into a binding contract to complete the payments in full. 

Intellectual Property

Usage rights are only granted upon full payment. All content remains the intellectual property of The Creative Strategy Lab. We licence materials to you on a limited basis for appropriate use in your training. Redistributing, reselling or repurposing our content is strictly prohibited by copyright. 

Pricing 

Prices listed on our website are valid, excluding errors. VAT is included when applicable. Rates are subject to change, but confirmed orders are honoured. We specify accepted payment methods on our site. Payment plans require a committed contract. 

Refunds

Due to the nature of the content and as workshops have limited spaces, we have a strict no refund policy. 

Our Liability

Content is provided “as is” without representations, aside from consumer warranties. If we are liable for non-death/injury damages, compensation is limited to your purchase amount. We are not liable for any indirect, incidental or consequential damages.

Communication

We primarily communicate via email and may also contact you through website postings. You agree this satisfies legal electronic communication requirements. 

Transfers

You cannot transfer content rights without our consent. We may transfer contracts as needed. 

Events Outside Our Control

We are not liable for performance, delays or issues caused by events reasonably outside our control.

Waiver

Any failure by us to enforce the contract does not waive future rights of enforcement. Waivers must be expressly stated in writing.

Changes 

We may revise these terms when necessary. You are subject to the policies at the time of your order, unless changes are required by law or we notify you of any change.

Law and Jurisdiction

English law governs the contract. All disputes will be handled exclusively in English courts.

Disclaimer

The Creative Strategy Lab and/or it's representatives can not and does not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies.

Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax or other professional advice. Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance. Use caution and always consult your accountant, lawyer or professional advisor before acting on this or any information related to a lifestyle change or your business or finances. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.

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